Full PPE, the right equipment for your job, and a briefed crew ready to start safely.
Where the job needs them, exclusion zones, barriers and signs, plus a crew briefing, before any chainsaw or climber leaves the ground.
Every job ends with a full sweep - your paths, driveway and garden left as we found them.
Step by step through the day
Here is what happens on a typical job. Some steps, such as safety barriers and exclusion zones, depend on the site and the type of work.
Arrival & Introduction
We arrive in uniform, introduce the crew, and confirm the plan and scope you approved at quote stage. No surprises - you'll know exactly what's happening and in what order before we lift a tool.
Site Setup & Safety
What we set up depends on the job and the site. Where needed, we put up safety cones, barriers and signs and set exclusion zones around the work area. We brief the crew so everyone knows their role, the hazards and the escape routes before a single tool is lifted.
Pre-Work Checks
We confirm access points and, where the job calls for it, enquire about underground services and carry out a quick wildlife check for nesting birds and bats. If anything unexpected appears, such as a nest, a hidden cable or a structural concern, we stop immediately, tell you what we've found, and agree how to proceed.
The Work
We carry out the agreed tasks: pruning, sectional dismantling or full removal, using ropes, rigging equipment, chippers and stump grinders as the job requires. Where large branches are involved, they are lowered carefully to avoid damage to your property. We'll keep you updated if anything important comes up during the job.
Site Clean-Up
We chip or remove all arisings as agreed in your quote, and grind and level the stump if that's included. We tidy paths, driveways and the surrounding area as the job needs, and sweep up any sawdust or debris. We don't leave until the area looks right.
Handover & Sign-Off
We walk the area with you and explain what was done. Where it's relevant to your trees, we also share follow-up advice such as replanting suggestions, recommended inspection intervals or things to watch for. You confirm you're happy and we're done.
Payment
Payment required within a week of invoice or you may incur further charges - unless agreed otherwise beforehand.
We are understanding of financial circumstances and are happy to work with an agreed payment plan before the work has began.